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ORDERING, PAYMENT, DELIVERY,  POLICIES  

METHODS OF ORDERING

For your convenience, there are 2 ways to order:

• By phone     (519)451-6846             

• By fax          (519) 451-0843    (printable fax order form)  

• There is no online ordering

Hours:   Monday to Thursday:  10:00 am to 5:00 pm;   Friday & Saturday: 10:00 am - 8:00 pm;    Sunday: Closed (Evening deliveries can be arranged ahead of time)

Email us for information on our products or services at giftbasket@rogers.com

METHODS OF PAYMENT

We gladly accept:

•        Visa

•        MasterCard

• Money order

• Unfortunately we do not accept Amex or personal cheques.

All prices listed on this website are in Canadian dollars. 

DELIVERY AREAS

Please check our delivery areas page for out of town destinations.  Shipping is not available.  Personal hand delivery only.

PRODUCT AVAILABILITY/SUBSTITUTIONS

• We make changes to our inventory based on new items, product availability and seasonal differences.  Therefore, substitutions may sometimes be necessary, but quality will never be compromised

• We reserve the right to substitute any and all items with that of equal or greater value.

RETURN/REPLACEMENT POLICY

• Customer satisfaction is our goal!   If there is a problem with your order, or if for any reason you are not satisfied, please retain all products and materials.

• Contact us immediately, (no later than 2 days from receipt for food products, and 4 days for non-edible items)

• We reserve the right to request that unsatisfactory products be returned to us, prior to replacement. Failure to return the products could result in non-replacement of unsatisfactory items.    

Corporate Info | Holidays| Order | Prices | Gift Basket Showcase | Contact Us| Home | Delivery Areas

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